Reviews

Transparency is crucial to building trust and partnership. Here are all available reviews from when Dr. Neuman was at his old “industrialized medicine” job, seeing 2,000+ patients with 15-minute appointment times. Imagine what can happen with 400 patients and one hour appointment times with personalized follow-up and accessible care. We think it's important to leave them unedited here for you.

A word of caution - 10 questions to ask a prospective care provider

While Dr. Neuman has been blessed with quite positive reviews (again, he finds it shocking that being kind, a good listener, and partnering with patients is so novel a concept), he wants to make sure that people know he finds the current doctor review process troublesome. Behind closed doors, he has seen highly rated doctors to whom he would not send a family member for care and poorly rated doctors who do miracle work. He is unsure of the correlation between what he would consider a good provider and the different metrics some use to track physicians. Instead, he encourages all friends, family, and patients to consider asking these questions to their prospective healthcare professionals as indications of being able to provide good care and a good fit. (This is also why he provides 15-minute meet and greet sessions of no cost to his prospective patients)

  1. How long will the doctor spend with me?

  2. How hard is it to talk with the doctor during the day or after hours? Can I email the doctor? Text? Who answers the messages, and how long is the delay on average?

  3. How long is the wait time for routine appointments? Is there room for same-day visits?

  4. Is the doctor familiar with health topics that apply to or effect me? If not, are they willing to learn? Would they refer me to someone else? Will I get to see the doctor I intended to see each time I come in?

  5. For surgeons or procedure-based specialists: How often do they perform the procedure I am being evaluated for? 

  6. Will the doctor or practice tell me how much things cost up-front? (For example, visit costs, prescriptions, procedures, x-rays, strep tests, and paperwork.)

  7. How much time of the visit is usually spent with the doctor facing the computer?

  8. Does the doctor help advocate for care or coordinate care when dealing with specialists? 

  9. Are the doctor and staff emotionally well and fairly treated in their workplace?

  10. What is the doctor’s training background?

Dr. Neuman offers a free meet-and-greet session so that you can ask him these questions yourself!

Want to ask Dr. Neuman these questions?